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    Operations Associate

    About GIFCT
    The Global Internet Forum to Counter Terrorism (GIFCT), a 501(c)(3) organization, envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

    About the Role
    We are seeking a full-time Operations Associate who can manage our day-to-day operations and help our team stay coordinated, compliant, and efficient.

    We rely on the integrity, passion, and collaboration of our team to achieve results greater than the sum of our parts. You will share these values and bring your own perspective, experience, and ideas to the table. You will be quick and eager to master the fundamentals of office management, vendor coordination, information sharing, and financial reconciliations, and curious to share your other talents across teams to support GIFCT’s people and mission.

    You will learn from and grow with our Operations Lead who will serve as a coach, mentor, and enabler so you can drive the team, projects, and GIFCT community forward through:

    • ​​Office Management: Oversee daily operations of our Washington, D.C. headquarters and provide administrative support to our global offices as needed. Liaise with property owners and oversee installations, maintenance, and shipments. Manage virtual and digital supplies, subscriptions, and communication platforms. Work closely with our Chief of Staff to ensure offices and remote employees are well-supported.
    • Financial Management: Support the Director of Operations by managing GIFCT purchases, credit card usage, and monthly financial reconciliations. Over time, support budget creation, management, and reporting.
    • Systems and Resource Management: Facilitate cross-team communication and knowledge management, including contact management and how information is shared and stored online. Introduce tools and standard operating procedures across the organization.
    • IT & Security: Work with our Technology Team and Executive Office to create and uphold safe and secure digital and physical spaces across the organization. Serve as the point person for tech training and troubleshooting.
    • Contracting, Compliance, and Risk Management: Help the Director of Operations maintain strong contractual relationships with vendors, partners, and grantees. Support them in securing business insurance, updating and maintaining the Employee Handbook, and managing GIFCT’s compliance and risk tolerance.
    • Personnel Support: Support recruiting, hiring, and offboarding processes for full-time employees and contractors. Work closely with the Chief of Staff and Director of Operations to embed principles of diversity, equity, and inclusion throughout GIFCT’s processes and policies and foster a culture of belonging.
    • Communications, Programming, and Event Logistics: As the role evolves, so will the opportunity to support the signature communications, programming efforts, and events of GIFCT. Depending on one’s specific skill sets and interests, this could range from website and social media management to Working Group management to logistics support for international workshops.
    • Other Duties as Assigned: As part of a small team, maintain a can do and will do attitude. Understand, appreciate, and lean into what it means to be a key player in an agile organization.

    What you need

    • Commitment to GIFCT’s values of inclusion, transparency, and a real-world reduction in violent activity carried out by extremists
    • Desire to learn and master operational fundamentals of a maturing nonprofit
    • Proactive communication, support, and professionalism with global stakeholders across industries
    • Consistent, reliable attention to and communication of details
    • Self-starter mentality; a history of proactively and successfully designing and delivering impactful projects with limited direction or oversight
    • Organizational skills to track simultaneous projects, tasks, and collaborations

    What would be helpful

    • Experience with office management
    • Experience with financial management
    • Experience with project management and cross-team coordination
    • Understanding of and interest in the fundamentals of business operations and human resources administration
    • Familiarity with start-ups, young companies, or nonprofits, or INGOs

    Position Details and Benefits:

    • Permanent full-time position located in Washington, D.C. with expected travel up to 5%
    • Salary: $50,000 to $65,000, to be commensurate with experience
    • Benefits: people-centered, competitive benefits, including fully covered medical insurance, flexible work hours and location, 401K with employer match, and generous paid leave


    To be considered for this position, please submit a resume, contact information for three references, and a cover letter to [email protected] in one PDF. Priority will be given to applications received prior to July 28, 2022.

    We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer. No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

    Due to the high volume of applications that we receive, we are only able to respond to applicants who are selected for an interview, but we thank you for your interest in GIFCT and taking the time to apply.

    More About GIFCT

    The mission of the Global Internet Forum to Counter Terrorism (GIFCT) is to prevent terrorists and violent extremists from exploiting digital platforms. Founded by Facebook, Microsoft, Twitter, and YouTube in 2017, the Forum was designed to foster technical collaboration among member companies, advance relevant research, and share knowledge with smaller platforms. Since 2017, GIFCT’s membership has expanded beyond the founding companies to include over a dozen diverse platforms committed to cross-industry efforts to counter the spread of terrorist and violent extremist content online.

    These efforts have evolved in conjunction with the Christchurch Call to Action, a nine-point plan that governments, tech platforms, and civil society organizations committed to in the aftermath of the March 2019 mosque shootings in Christchurch, New Zealand to prevent the spread of high-virality content like the tragic live-streamed video. At an UNGA side event led by New Zealand Prime Minister Jacinda Ardern and French President Emmanuel Macron in September 2019, the founding companies announced that GIFCT would spin off as an independent 501(c)(3) with its own dedicated technology, counterterrorism, and operations teams. By institutionalizing the spirit of shared purpose that the Christchurch Call to Action represents, GIFCT and its growing member companies can better prevent, respond to, and learn about how to counter this global threat in a manner that promotes fundamental human rights.

    The mission of the Global Internet Forum to Counter Terrorism is to prevent terrorists and violent extremists from exploiting digital platforms. Established in 2019 as an independent not-for-profit organization, GIFCT brings together the technology industry, government, civil society, and academia to foster collaboration and information-sharing to counter terrorist and violent extremist activity online. Central to our efforts is the protection and promotion of the fundamental human rights–to include freedom of expression–that terrorism seeks to undermine.