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    Operations Lead

    About GIFCT

    The Global Internet Forum to Counter Terrorism (GIFCT), a 501(c)(3) organization, is seeking a full-time Operations Lead who can help us in our organizational operations as we work to fulfill our mission to prevent terrorists and violent extremists from exploiting digital platforms.

    GIFCT envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

    About the Role

    As someone who loves designing and implementing dynamic processes, you will thrive leading all of GIFCT’s day-to-day and longer-term operations, financial management, human resources support, and information technology management. As an organizational leader, you will play a key role in building our team by facilitating GIFCT’s internal-facing transition from startup to young and maturing organization and by modeling our values of inclusion and transparency in everything you do.

    We rely on the integrity, passion, and collaboration of our team to achieve results greater than the sum of our parts. You will share these values and bring your own perspective, experience, and ideas to the table.

    You will learn from and grow with our Chief of Staff who will serve as a coach, mentor, and enabler so you can drive the team, projects, and GIFCT community forward through:

    • Financial Management: Create and implement best practices to manage, project, and safeguard the company’s financial position, including through revenue and cost projection, monthly reconciliations, tax filing and auditing assistance, overseeing accounts payable and receivable, and implementing internal cost controls. Manage financial policies, processes, and tools.
    • Contracting, Compliance, and Risk Management: Identify, facilitate, and manage strong contractual relationships with vendors, partners, and grantees. Create and maintain GIFCT’s Employee Handbook to ensure our policies align with our values and clarity regarding the workplace, travel, finances, professional development, and compensation. Maintain vigilant awareness of relevant employment practices and regulations. Work closely with our counsel to facilitate and tailor legal agreements as necessary.
    • ​​Office Management: Oversee daily operations of our Washington, D.C. headquarters and provide administrative support to our global offices as needed. Liaise with property owners and oversee installations, maintenance, and shipments. Manage virtual and digital supplies, subscriptions, and communication platforms. Work closely with our Chief of Staff to ensure offices and remote employees are well-supported.
    • IT & Security: Work with our Technology Team and Executive Office to create and uphold safe and secure digital and physical spaces across the organization. Serve as the point person for tech training and troubleshooting.
    • Vendor, Systems and Resource Management: Identify and manage strategic and cost-effective vendor relationships that support the day-to-day operations of the organization. Lead knowledge management, including how information is shared and stored online. Introduce tools and standard operating procedures to support effective cross-organizational communication.
    • Personnel Support: Manage recruiting, hiring, and offboarding processes for full-time employees and contractors. Work closely with the Chief of Staff to embed principles of diversity, equity, and inclusion throughout GIFCT’s processes and policies and foster a culture of belonging.
    • Other Duties as Assigned: As part of a small team, maintain a can do and will do attitude. Understand, appreciate, and lean into what it means to be a key player in an agile organization.

    What you need

    • Commitment to GIFCT’s values of inclusion, transparency, and a real-world reduction in violent activity carried out by extremists
    • A passion for and history of success developing and maintaining well-organized administrative systems
    • Proactive communication, support, and professionalism with VIP global stakeholders across industries
    • Consistent, reliable attention to and communication of details
    • Judiciousness, especially with sensitive organizational information
    • Self-starter mentality; a history of proactively and successfully designing and delivering impactful projects with limited direction or oversight
    • A can do and will do attitude; understanding, appreciating, and leaning into what it means to be a key player on a small team
    • Strong written and verbal communication skills with a variety of stakeholders
    • Organizational skills to track simultaneous projects, tasks, and collaborations
    • Familiarity with start-ups, young companies, or international nongovernmental organizations will be helpful

    Position Details and Benefits:

    • Permanent full-time position located in Washington, D.C. with expected travel up to 5%
    • Salary: $75,000 to $105,000, to be commensurate with experience
    • Benefits: people-centered, competitive benefits, including fully covered medical insurance and flexible work hours and location

    Application

    To be considered for this position, please submit a resume, contact information for three references, and a cover letter that includes a brief description of a time you created and implemented an administrative process and how you approached it (two pages maximum) to [email protected] by May 31, 2022 in one PDF packet. Priority will be given to applications received prior to May 22, 2022.

    We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer. No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

    Due to the high volume of applications that we receive, we are only able to respond to applicants who are selected for an interview, but we thank you for your interest in GIFCT and taking the time to apply.

    More About GIFCT

    The mission of the Global Internet Forum to Counter Terrorism (GIFCT) is to prevent terrorists and violent extremists from exploiting digital platforms. Founded by Facebook, Microsoft, Twitter, and YouTube in 2017, the Forum was designed to foster technical collaboration among member companies, advance relevant research, and share knowledge with smaller platforms. Since 2017, GIFCT’s membership has expanded beyond the founding companies to include over a dozen diverse platforms committed to cross-industry efforts to counter the spread of terrorist and violent extremist content online.

    These efforts have evolved in conjunction with the Christchurch Call to Action, a nine-point plan that governments, tech platforms, and civil society organizations committed to in the aftermath of the March 2019 mosque shootings in Christchurch, New Zealand to prevent the spread of high-virality content like the tragic live-streamed video. At an UNGA side event led by New Zealand Prime Minister Jacinda Ardern and French President Emmanuel Macron in September 2019, the founding companies announced that GIFCT would spin off as an independent 501(c)(3) with its own dedicated technology, counterterrorism, and operations teams. By institutionalizing the spirit of shared purpose that the Christchurch Call to Action represents, GIFCT and its growing member companies can better prevent, respond to, and learn about how to counter this global threat in a manner that promotes fundamental human rights.

    Click here to apply for this posting

    Membership, Independent Advisory Committee

    About GIFCT

    The Global Internet Forum to Counter Terrorism (GIFCT) is looking to appoint new members to its Independent Advisory Committee (IAC). The IAC serves as a strategic adviser to the GIFCT Operating Board by producing an annual report that identifies organizational priorities and evaluates previous GIFCT performance. The majority of IAC members are drawn from civil society understood broadly to include, among others, advocacy groups, human rights specialists, foundations, researchers and technical experts. It also includes a minority of members from government and inter-governmental entities.

    We are seeking IAC members who can help GIFCT in its mission to prevent terrorists and violent extremists from exploiting digital platforms.

    GIFCT envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

    About the Independent Advisory Committee (IAC)

    GIFCT is governed by an Operating Board made up of members from its founding companies: Facebook, Microsoft, Twitter, and YouTube. GIFCT’s Operating Board is advised by the Independent Advisory Committee (IAC) and this advice is informed by GIFCT’s work program and ad hoc requests GIFCT has for the IAC to provide expert advice on priority GIFCT projects.

    The IAC provides a crucial partnership for the Operating Board by:

    • Creating an annual report informed by GIFCT’s previous performance and organizational priorities;
    • Holding quarterly advisory meetings in advance of meetings of the Operating Board to provide collective feedback and input to GIFCT’s Operating Board; and
    • Maintaining situational awareness and up to date information on GIFCT’s work.

    GIFCT is seeking to appoint several new IAC members from civil society.

    IAC Responsibilities

    • Consider the diverse range of stakeholders engaged in GIFCT’s work and those affected by terrorism and violent extremism;
    • Provide expertise and guidance on the evolution of the terrorist and violent extremist threat (especially the online dimensions), and the varying global responses;
    • Advise on how GIFCT’s work can align with international human rights laws and frameworks, as respecting, promoting and defending human rights and a free and open internet are essential to the furtherance of GIFCT’s work;
    • Evaluate the role and impact of GIFCT’s membership criteria;
    • Evaluate GIFCT members’ adherence to its fulfilling their commitments;
    • Promote transparency in GIFCT’s work;
    • Provide accountability for GIFCT’s work in line with the IAC’s recommendations and GIFCT’s strategic pillars;
    • Provide guidance and recommendations relating to the operation of GIFCT’s working groups, including potential resource implications for participants;
    • Produce an annual report, detailing:
      • The upcoming year’s recommended strategic priorities for GIFCT
      • An assessment of GIFCT’s progress in addressing the previous year’s priorities alongside GIFCT’s strategic plan.

    Qualifications

    Interested members will possess relevant expertise in some or all of the following fields:

    • Terrorism and violent extremism
    • Digital and human rights
    • Online Culture
    • Internet governance and multi-stakeholder processes
    • Causes and drivers of offline violence
    • Content moderation at scale
    • Counter-extremism narratives and frameworks
    • Have an understanding of GIFCT’s mission, policies, and programs and the role tech companies have in fostering a safe online community

    Preferred Qualifications

    • Representative of communities impacted by terrorism and violent extremism online and/or those impacted by efforts to address terrorism and violent extremism.
    • Intersectional perspective of varying geopolitical and cultural interests

    Application

    • Applicants must be able to commit to working remotely and across time zones in support of the IAC meetings – with one official meeting each quarter and ad-hoc meetings as needed.
    • To be considered for this position, please submit a resume, cover letter, and contact information for three references to [email protected] by Friday, May 13, 2022, in one PDF packet.

    We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer. No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

    Due to the high volume of applications that we receive, we are only able to respond to applicants who are selected for an interview, but we thank you for your interest in GIFCT and taking the time to apply.

    Click here to apply for this posting

    The mission of the Global Internet Forum to Counter Terrorism is to prevent terrorists and violent extremists from exploiting digital platforms. Established in 2019 as an independent not-for-profit organization, GIFCT brings together the technology industry, government, civil society, and academia to foster collaboration and information-sharing to counter terrorist and violent extremist activity online. Central to our efforts is the protection and promotion of the fundamental human rights–to include freedom of expression–that terrorism seeks to undermine.