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    Incident Response

    GIFCT members are committed to enhancing their collective capability to prevent terrorists and violent extremists from exploiting digital platforms.

    One of the most important ways GIFCT facilitates this effort is by streamlining member communication as they each respond to terrorist and violent extremist attacks in which those responsible use digital platforms as part of their violence.

    Following the attacks in Christchurch, New Zealand in March 2019, GIFCT members established a centralized communications mechanism to share news of ongoing incidents that might result in the spread of violent content tied to the specific incident unfolding. These communications allow for widespread situational awareness and a more agile response among member companies.

    Incident Communications

    The following visuals show incidents addressed by GIFCT members since the 2019 attacks in Christchurch, NZ. GIFCT acts as a communication hub for members to share situational awareness regarding each incident, so that members can in turn respond according to their internal policies and processes.

    Timeline of Communications

    Companies initiate communications in response to a wide range of violent incidents in recognition that many different forms of violence can involve the exploitation of digital platforms as part of the attack.

    Since establishing a centralized communications mechanism, member companies regularly initiate communications to respond to incidents unfolding in real-time. To date, only two incidents have activated the Content Incident Protocol (CIP), GIFCT’s highest level of incident response. Click below to learn more about GIFCT’s Content Incident Protocol.

    GIFCT’s Content Incident Protocol