Opportunities

Memberships & Programs Associate

Position: Memberships & Programs Associate
Location: Washington, D.C., remote work available, manager is on EST.
Status: Full-time
Reports to: Memberships and Programs Lead
Salary: $62,000 – $75,000
Deadline to apply: 24 November 2024

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. Acrossour work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

GIFCT is seeking a highly organized and self-motivated candidate to work with the Membership & Programs team to support prospective applicants and incoming GIFCT member companies, and work on related GIFCT programs and partnerships. The ideal candidate possesses excellent organizational and communication skills, experience with multi-sector groups and communities, and will be comfortable interacting with international stakeholders across different geographies. Experience working within a team and on events and programs will be beneficial. A demonstrable interest in topics related to trust and safety efforts online, online policies, digital safety, counterterrorism, and/or counter-extremism efforts is desirable.

Role Description: Membership & Programs Associate

Responsibilities

Support the Membership & Programs Lead in identifying and supporting companies applying to join GIFCT, including managing related documentation and processes relating to compliance with GIFCT membership criteria
Support partnership management, including drafting and sending communications, basic administration, and project management around GIFCT programs, such as Working Groups.
Coordinates human rights reviews and other insights with relevant external partners and GIFCT teams
Support GIFCT events and activities
Contribute to research, analysis, and the development of publications (reports, blog posts. Insights) and products as needed.

Other Duties as Assigned

As part of our dynamic team, this role involves not only the outlined responsibilities but also other duties as assigned to meet the evolving needs of the organization. We seek individuals who embrace flexibility, adaptability, and a proactive mindset in navigating diverse tasks that contribute to our collective success. Your willingness to pivot, lend expertise beyond your primary scope, and collaborate seamlessly across departments is integral to our shared goals and growth.

Required Qualifications and Experience

3+ years of demonstrable experience in one or more of the following topics: trust and safety efforts online, analyzing international terrorist and violent extremist trends, international counterterrorism efforts, processes of radicalization towards violence, prevention and/or counter-extremism efforts, online policies and legislation.
Ability to carry out independent research, analysis and drafting, including synthesizing complex information into easily understood briefings and assessments.
Ability to work independently with excellent judgment as well as part of a team and across multiple time zones
Fluency with digital office platforms and collaboration spaces such as Microsoft Office, Google Workspace, Slack, and Zoom.
Proven ability to meet deadlines and effectively manage multiple tasks and meet deadlines while utilizing superior organization skills with high attention to detail.
Experience handling sensitive information with the highest level of discretion.
Excellent English written and verbal communications skills, including experience presenting work to internal and external audiences.
Availability to occasionally travel, as needed, to domestic U.S, and international locations
Strong commitment to GIFCT’s mission, purpose and values.

Preferred Qualifications and Experience

Experience managing communications for high-level political, industry and/or non-profit officials across different countries and contexts
Experience providing training sessions or guidance to third parties is also beneficial.
Competency in UN working languages is a bonus (Arabic, French, Russian, Chinese, Spanish).

Benefits

Pending country specific availability and requirements, employees can expect:

100% health, vision, and dental coverage for employee and dependents in line with applicable country requirements and restrictions
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401(k) with a three percent employer match and additional discretionary contribution
Short-term disability and life insurance
Flexible paid time off, with an expected minimum of 28 days inclusive of 11 office-wide holiday closures in line with applicable local requirements
20 weeks of paid time away for birth mothers and 12 weeks of fully paid parental leave for all other new parents, including adoptions and foster placement
Flexible work hours and location, determined in coordination with the Executive Director’s Office

How to apply

Please send your resume and cover letter to [email protected] noting “M&P Associate Role” in the subject of your email.

We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer. No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.

No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Memberships & Programs Coordinator

Position: Memberships & Programs Coordinator
Location: Washington, D.C., remote work available. Manager is on CEST time zone.
Status: Full-time
Reports to: Director of Memberships and Program
Salary: $50,000 – $62,000
Deadline to apply: 24 November 2024

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. Across our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

GIFCT is seeking a highly organized and self-motivated candidate to work with the Director of the Membership & Programs team to drive forward key projects with GIFCT’s member companies. The ideal candidate possesses excellent organizational skills and will be comfortable liaising with international stakeholders across different sectors. Experience working within a team and on convenings will be beneficial. A demonstrable interest in topics related to trust and safety efforts online, online policies, counterterrorism, and/or counter-extremism efforts is needed.

Role Description: Membership & Programs Coordinator

Responsibilities

This Coordinator position sits within the Membership & Programs team, supporting the identification and application of new companies into GIFCT membership and ensuring members find added value to their trust and safety efforts through GIFCT. The Membership & Programs team, in coordination with the Executive Director’s Office and other teams, supports the development of bespoke research and analytical resources, and related events as needed.

Tracking and coordinating membership engagements and needs
Tracking and lending support to the development and updating of key GIFCT products and research to support current and incoming members
Supporting annual reviews of members’ compliance with GIFCT’s membership criteria
Supporting the coordination of virtual and in-person events hosted by GIFCT and supporting cross-team priorities
Support the Director of Memberships and Programs with key administrative and operational management tasks as needed, including support for events and travel, and supporting organizational leads in preparing for virtual and in person meetings relating to memberships or programs

Other Duties as Assigned

Essential Qualifications and Experience

Demonstrable education or equivalent experience and/or subject matter expertise in one or more of the following topics: trust and safety efforts online, international terrorist and violent extremist trends, counterterrorism efforts, processes of radicalization towards violence, prevention and/or counter-extremism efforts, online policies and legislation.
Ability to carry out independent research, analysis and drafting, including synthesizing complex information into easily understood briefings and assessments.
Ability to work independently with excellent judgment as well as part of a team and across multiple time zones
Fluency with digital office platforms and collaboration spaces such as Microsoft Office, Google Workspace, Slack, and Zoom.
Proven ability to meet deadlines and effectively manage multiple tasks and meet deadlines while utilizing superior organization skills with high attention to detail.
Experience handling sensitive information with the highest level of discretion.
Excellent English written and verbal communications skills, including experience presenting work to internal and external audiences.
Availability to occasionally travel, as needed, to domestic U.S, and international locations
Strong commitment to GIFCT’s mission, purpose and values.

Preferred Qualifications and Experience

Competency in UN working languages is a bonus (Arabic, French, Russian, Chinese, Spanish).

Benefits

Pending country specific availability and requirements, employees can expect:

100% health, vision, and dental coverage for employee and dependents in line with applicable country requirements and restrictions
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401(k) with a three percent employer match and additional discretionary contribution
Short-term disability and life insurance
Flexible paid time off, with an expected minimum of 28 days inclusive of 11 office-wide holiday closures in line with applicable local holidays and requirements
20 weeks of paid time away for birth mothers and 12 weeks of fully paid parental leave for all other new parents, including adoptions and foster placement
Employee Assistance Program

How to apply

Please send your resume and cover letter to [email protected] noting “M&P Coordinator Role” in the subject of your email.

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.

Operations Associate

Position: Operations Associate
Location: Washington, D.C. based (Remote work available)
Status: Full-time
Reports to: Director of Operations
Salary: $62,00-$75,000
Deadline to apply: Applications accepted until position filled

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

GIFCT is seeking an Operations Associate, who will provide key administrative and logistical support to ensure that the organization runs smoothly and efficiently. This role involves assisting with a variety of operational tasks, including office management, financial tracking, human resources support, event coordination, technology management, and essential membership and programmatic support. The ideal candidate will be organized, proactive, and comfortable working in a technology fluent environment with a small team.

Role Description

Operations and Project Management

GIFCT Membership: Provide key administrative support to the memberships & programs team to ensure finance, legal, and other operational aspects of their programmatic work is properly tracked and supported.
Member & Consultant Relations: Handle day-to-day communications for billing and invoicing with members and external consultants, ensuring adherence to agreements and timely payments.
Contract Management: In coordination with the Director of Operations, draft, review, finalize, and organize contracts and supporting documents, working with relevant departments and legal counsel as needed.
Systems & Software Oversight: Support the maintenance and management of physical devices, software platforms and IT resources (Slack, Google Workspace, 1Password, etc.), ensuring team access, functionality, security, and liaising with external IT partners as needed.
Event Planning: Support the planning and execution of logistics for internal events such as team retreats, ensuring seamless coordination of all necessary resources and activities.
Office Management: Oversee the management of office space(s), including lease facilitation and logistical arrangements for office relocations or expansions in coordination with the Director of Operations.
Team Resource Support: Serve as a go-to resource for staff, addressing operational and technical questions and providing problem-solving assistance and providing cross-functional support to other teams’ activities as needed.
Special Projects Management: Support special projects as needed (i.e. implementation of new software) from planning through execution.

Human Resources & Finance Support

Recruitment & Onboarding: Assist in recruiting processes, new hire onboarding, and employee record maintenance, ensuring compliance with HR policies and legal standards.
HR Compliance: Liaise with external HR partners to support ongoing HR activities by ensuring the organization adheres to relevant labor laws, employee welfare regulations, and internal policies.
Monthly Bookkeeping & Reconciliation: Support monthly financial processes, including transaction tracking, class coding, and credit card reconciliations, ensuring accuracy and timely reporting.
Accounts Payable/Receivable: Support management of invoice approvals, accounts payable/receivable processes, ensuring timely payments and collections.
Financial Reporting: Support the preparation of monthly advisory reports and financial updates to the board as needed, ensuring clarity and transparency.

Other Duties as Assigned

Essential Qualifications and Experience

2+ years of experience in a similar operations, finance, or human resources role.
Degree in business administration, international relations, economics or finance, human resources, or other related fields.
Proven ability to meet deadlines and effectively manage multiple tasks with high attention to detail.
Strong organizational skills for document management, ensuring compliance and easy access to information
Experience handling sensitive information with the highest level of discretion.
Experience managing domestic and international travel and event logistics
Excellent written and verbal communications skills.
Resourcefulness and ability to work independently and with excellent judgment, taking ownership of a wide range of responsibilities.
Availability to occasionally travel both domestically and internationally as needed.
Self-starter with a proactive approach to problem solving
High IT fluency and ability to learn new applications intuitively.
Strong commitment to GIFCT’s mission, purpose and values.

Preferred Qualifications and Experience

Experience in budgeting, invoicing, accounts payable/receivable, and financial reporting
Experience managing relationships with external vendors and consultants, ensuring timely communications and payments
Experience with recruitment, onboarding, and maintaining HR compliance and records.
Familiarity with multiple languages is a bonus (particularly UN working languages: Arabic, French, Russian, Chinese, Spanish).

Benefits

Pending country specific availability and requirements, employees can expect:

100% health, vision, and dental coverage for employee and dependents in line with applicable country requirements and restrictions
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401(k) with a three percent employer match and additional discretionary contribution
Short-term disability and life insurance
Flexible paid time off, with an expected minimum of 28 days inclusive of 11 office-wide holiday closures in line with applicable local holidays and requirements
20 weeks of paid time away for birth mothers and 12 weeks of fully paid parental leave for all other new parents, including adoptions and foster placement
Employee Assistance Program

How to apply

Please send your resume and in lieu of a cover letter please submit answers to the below questions to [email protected] noting “Operations Associate” in the subject of your email.

Where are you currently based? This role is based in the Washington, D.C. metro area. If you are not currently located there, would you be open to relocating for this position? (50-word max)
Describe your background in operations, project management, or related fields. Why do you believe your skills and experiences make you a strong fit for this role? Please provide examples that demonstrate your ability to handle responsibilities similar to those outlined in the job description. (200-word max)
Describe your background in operations, project management, or related fields. Why do you believe your skills and experiences make you a strong fit for this role? Please provide examples that demonstrate your ability to handle responsibilities similar to those outlined in the job description. (200-word max)

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.

Communications and Public Affairs Lead

Position: Communications and Public Affairs Lead
Location: U.S. based, remote
Status: Full-time
Reports to: Director of Operations
Salary: $85,000 – 105,000
Deadline to apply: Applications accepted until role filled

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

The Communications and Public Affairs Lead is an integral member of the Executive Director’s office, providing strategic support across the organization to shape external engagement and discourse, public-facing documents and materials, and support leadership’s strategic communications. They will support the Executive Director and the organization in shaping the public discourse about GIFCT by creating impactful campaigns promoting GIFCT’s mission, values, and activities, and work with GIFCT teams and member companies, as relevant, to create communication materials, manage the organization’s social media presence, and support communications relating to GIFCT events, activities, and outputs. Additionally, the role involves supporting the Executive Director’s Office to foster a consistent approach to communications and materials across the organization, which can include drafting and preparing communications materials and templates, coordinating with GIFCT team members and (current and incoming) member companies, as needed, regarding key communications materials and events.

Key Responsibilities

Communications

Develop and deliver communications materials and plans in consultation with the Executive Director’s Office (EDO) to promote GIFCT’s mission, members and activities to key stakeholders and the wider public.
Respond to media inquiries and liaise with journalists and stakeholders, as needed, to communicate GIFCT’s mission and activities, and support expert team members in sharing substantive expertise and insights through the media, liaising with external consultants where needed
Manage the organization’s communications channels and digital platforms, including website(s)and social media accounts and identify gaps and opportunities to enhance communications impact on them, including through the production of content
Develop communication campaigns in consultation with EDO that highlight GIFCT partnerships and activities around the world, including GNET
Manage the drafting and development of the Annual & Transparency Report, drawing on inputs from across the team
Provide editorial support and inputs for internal publications and communications materials, in coordination with the Executive Director’s Office, including drafting briefing documents
Liaise with designers, copy-editors, and other communications consultants as needed.
Join the leadership team in internal and external meetings, as needed.

Other Duties as Assigned

As part of our dynamic team, this role involves not only the outlined responsibilities but also other duties as assigned to meet the evolving needs of an organization with a global reach like GIFCT. We seek individuals who embrace flexibility, adaptability, and a proactive mindset in navigating diverse tasks that contribute to our collective success. Your willingness to pivot, lend expertise beyond your primary scope, work with international partners and stakeholders, and collaborate seamlessly across departments is integral to our shared goals and growth.

Qualifications and Experience

MA or equivalent work experience.
5-7 years experience in a communications role and experience working with non-profit organizations, media, international organizations, or other public affairs roles
Proficient in Google Suite apps, Microsoft Office, MailChimp, social media platforms; experience with website development desirable.
Excellent written and verbal communications skills.
Familiarity with tech, counterterrorism and countering violent extremism issues, and international affairs, is desirable.
Resourcefulness and ability to work both independently and as part of a multi-functional team, prioritize but also remain flexible, and have the ability to meet deadlines and take ownership of a wide range of responsibilities.
Availability to occasionally travel both domestically and internationally as needed.
Candidate must have fluency in English; additional proficiency in one of the UN working languages (French, Arabic, Russian, Chinese, Spanish) is desirable.
Legally authorized to work in the United States.
Ability to align primarily with US East Coast business hours and attend meetings as needed.

Benefits

100% health, vision, and dental coverage for employee and dependents in line with applicable country requirements and restrictions
Flexible Spending Accounts (FSA)
401(k) with a three percent employer match and additional discretionary contribution
Short-term disability and life insurance
Flexible paid time off, with an expected minimum of 28 days inclusive of 11 office-wide holiday closures in line with applicable
20 weeks of paid time away for birth mothers and 12 weeks of fully paid parental leave for all other new parents, including adoptions and foster placement
Flexible work hours and location, determined in coordination with the Executive Director’s Office

How to Apply

Please send your resume, writing sample (or social media work sample), and in lieu of a cover letter please send your answers to the following questions to [email protected] noting “Communications and Public Affairs Lead” in the subject of your email. We strongly encourage people from all backgrounds to apply. GIFCT is an equal opportunity employer.

Where are you currently located?
Are you authorized to work in the United States?
Given your experience and career goals, why do you think this position is a good fit? (max 200 words)
Describe your experience managing the drafting and development of public-facing materials like annual reports, newsletters, press releases, or social media content. (max 200 words)

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.

No applicant will be denied equal opportunity for consideration because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Executive & Stakeholder Management Lead

Position: Executive & Stakeholder Management Lead
Location: Washington, D.C. or NYC preferred, remote work available
Status: Full-time
Reports to: Executive Director
Salary: $80,000-100,000
Deadline to apply: Applications will be accepted until position is filled

About GIFCT

The Global Internet Forum to Counter Terrorism (GIFCT) envisions a world in which the technology sector marshals its collective creativity and capacity to render terrorists and violent extremists ineffective online. In every aspect of our work, GIFCT aims to be transparent, inclusive, and respectful of the fundamental and universal human rights that terrorists and violent extremists seek to undermine.

Position Summary

GIFCT is seeking a highly organized and self-motivated individual to serve as the principal liaison and support to the Operating Board and the Independent Advisory Committee, the key governance bodies for GIFCT. Supporting the Executive Director, Operating Board, and IAC, the Executive & Stakeholder Management Lead will provide administrative, communication, and project management support as well as strategic oversight and coordination with key stakeholders. This position requires exceptional organizational and interpersonal skills, experience supporting high-level executives and officials, and the ability to work with external stakeholders across time zones and sectors. Interest and experience in matters related to tech, counterterrorism, international security, and interagency cooperation is beneficial.

Key Responsibilities

Executive Support (25%)

Plans and coordinates scheduling for GIFCT’s Executive Director and offers executive coordination and administrative support to the Executive Director
Facilitates effective interactions with the leadership team, as well as external engagements, including managing scheduling and preparatory materials for virtual and in person meetings
Manage correspondence for the Executive Director, including email and shared inboxes, to include drafting, reviewing, and sending communications on behalf of the Executive Director as needed.
Coordinates across the team to compile and prepare pre-read documents, briefing notes and trip books to ensure the ED is well prepared for all meetings and events.
Takes meeting notes and tracks action items and supports task follow up and prioritization through completion
Assists in building and maintaining contact lists for the Executive Director’s Office.
Maintain confidential records and documents for the Executive Director.
Researches, prioritizes and follows up on incoming issues and concerns addressed to the ED and determines appropriate courses of action, referral or response.

Stakeholder Management: Operating Board & Independent Advisory Committee Support (75%)

Serves as the liaison between GIFCT, the Operating Board, and the Independent Advisory Committee (IAC), ensuring each entity is effectively communicating
Supports quarterly board meetings through scheduling and agenda preparation, managing the drafting and sharing of pre-reads, supporting travel and virtual logistics, and coordinating with other meeting participants and briefers, as relevant
Supports IAC quarterly meetings, including the agenda and pre-read documentation
Support onboarding, recruiting, and rotations of IAC applicants and members
Acts as Board Secretary during Board Meetings; taking notes of the discussions and preparing the minutes to be adopted at subsequent meetings
Coordinates with the IAC to schedule and prepare for Board Meetings, IAC quarterly meetings and bilateral discussions with GIFCT’s ED
Drafts and prepares correspondence from GIFCT to the Operating Board and IAC, including Quarterly Notes and reports
Organize end-to-end quarterly IAC meetings, from scheduling and travel to distributing materials and gathering feedback.
Support the creation of an IAC annual report

Other Duties as Assigned

Qualifications and Experience

Minimum 6 years of administrative experience supporting executives or senior management, including complex calendar management, meeting coordination, and travel planning (domestic and international).
Proven experience providing administrative support to an Operating Board or similar executive leadership body, including agenda management, meeting coordination, and documentation of meeting minutes and action items.
Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines with a high level of organization and attention to detail.
Experience managing communications and logistics for high-level officials in political, business, or non-profit sectors, both in the U.S. and internationally.
Exceptional interpersonal, written, and verbal communication skills (fluency in English is required; competency in one or more of the UN working languages is beneficial)
High discretion in handling sensitive information and sound judgment in independent decision-making.
Resourceful and self-motivated, able to take ownership of diverse responsibilities.
Proficiency in Google Suite, and intuitive understanding of modern technology applications and software required to operate successfully in a virtual environment
Active interest in GIFCT’s mission and substantive focus areas
Ability and willingness to travel occasionally (domestically and internationally), as needed
Legally authorized to work in the United States.

Benefits

Pending country specific availability and requirements, employees can expect:

100% health, vision, and dental coverage for employee and dependents in line with applicable country requirements and restrictions
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401(k) with a three percent employer match and additional discretionary contribution
Short-term disability and life insurance
Flexible paid time off, with an expected minimum of 28 days inclusive of 11 office-wide holiday closures in line with applicable
20 weeks of paid time away for birth mothers and 12 weeks of fully paid parental leave for all other new parents, including adoptions and foster placement
Flexible work hours and location, determined in coordination with the Executive Director’s Office

How to Apply

Please send your resume and answers to the below questions to [email protected] noting “Stakeholder Management” in the subject of your email.

In lieu of a cover letter, please answer the following questions:

Are you legally authorized to work in the United States? Where are you currently located?
Describe your experience supporting high-level executives or senior management. How have you managed scheduling, prepared for meetings, or coordinated communications on their behalf? (200 words max)
This role requires proficiency in Google Suite and comfort with technology. How would you rate your proficiency with Google Suite and other virtual communication tools? Have you ever had to teach others how to effectively use these tools? (200 words max)

Due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

The Global Internet Forum to Counter Terrorism is an equal opportunity employer.